Executive Portfolio  —  Digital & Analytics Leadership
Nabuath Ulla Khan
22+ Years of
Leadership
Analytics & Digital Transformation

Nabuath Ulla Khan

Chief Digital & Analytics Officer  |  Analytics IT Strategy & Transformation Head  |  Manufacturing & Supply Chain Analytics Head

I help organisations |

Manufacturing  ·  Automotive  ·  Aerospace & Defense  ·  Heavy Equipment  ·  Oil & Gas  ·  Consumer Electronics

22+ Years Experience
$70M+ Solutions Delivered (TCV)
$230M+ Client Savings & Revenue Impact Delivered
60+ Team Members Led
6 Global Organisations
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Profile

About Me

I am a seasoned Digital, Data & Analytics Transformation leader with 22+ years of experience driving enterprise-scale impact across manufacturing, supply chain, operations, and aftermarket ecosystems — leveraging AI/GenAI, IoT, and Industry 4.0 to deliver outcomes that matter.

My career has been defined by a relentless focus on aligning technology with business strategy to deliver measurable results — revenue growth, cost optimisation, supply chain resilience, and operational excellence. I bring deep expertise across Digital & IT Strategy, Analytics & AI, N-tier Supplier Visibility, Demand Management, Warranty & Quality Analytics, Smart Manufacturing, and emerging technologies including GenAI and Agentic AI.

As a trusted advisor to CIOs, CTOs, and C-suite executives at Accenture, SAS, and Genpact, I have helped global organisations move from reactive decision-making to predictive and prescriptive intelligence — delivering AI-powered predictive maintenance, smart manufacturing frameworks, IoT-driven connected ecosystems, and N-tier supply chain risk solutions with clear P&L impact.

A core strength I bring is the ability to build from scratch and scale — setting up analytics platforms, defining enterprise data & AI roadmaps, shaping product narratives, and embedding digital capabilities into operating models. I combine strategic vision with execution discipline, ensuring innovation translates into sustained business value.

"The measure of digital transformation is not the technology deployed — it is the business value unlocked and the resilience built."
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Enterprise AI & Data Strategy

Defined enterprise-wide Data, AI, and Digital roadmaps aligned with corporate transformation objectives — integrating ERP, PLM, MES, and IIoT into a unified, governed data fabric.

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Smart Factory & Industry 4.0

Enabling predictive manufacturing, real-time process optimisation, and intelligent automation through IIoT, computer vision, and digital twin validation.

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Supply Chain Resilience & N-tier Visibility

Designed data-driven frameworks using GenAI and 3rd-party data to map N-tier supplier networks, score risk across ESG, geopolitical, and cyber dimensions, and drive proactive mitigation.

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Centers of Excellence & Team Leadership

Built and scaled global Analytics CoEs, managing multi-million dollar portfolios and leading diverse teams of up to 60 professionals across geographies.

Industry Expertise
Manufacturing Automotive Aerospace & Defense Heavy Equipment Oil & Gas Consumer Electronics Consumer Durables Aviation Power Utilities
Career

Work Experience

Click any role to explore the full details of what was delivered.

Digital Strategy Inn Senior Principal

Accenture Solutions (Strategy & Consulting) Pvt. Ltd.
Dec 2021 — Present Mumbai

Product Owner — Global Supply Chain Resilience  |  Client Services Lead — Growth Market SC&O  |  Centre for Data & Insights, Accenture Applied Intelligence

  • Developing and executing comprehensive digital transformation strategies aligned with business goals, identifying emerging technologies resulting in streamlined operations and competitive advantage.
  • Leveraging data and insights to transform clients' core business functions globally, integrating human ingenuity with advanced technologies to address complex challenges.
  • Spearheading development of predictive analytic models and cognitive services, including RPA and content analytics, utilizing extensive third-party data to drive client growth.
  • Helping clients across industries map their N-tier Supply Chain Network using 3rd party data to drive supply chain resilience with proactive visibility.
  • Enabling field force and sales teams digitally using GenAI and Agentic AI, driving significant efficiency and productivity gains.
  • Leading multimillion-dollar investment projects with precision, managing risks, dependencies, timely delivery, and budget adherence.

Practice Head — Supply Chain & IOT Analytics

SAS India Pvt. Ltd.
Jul 2018 — Dec 2021 Mumbai
  • Led IoT & Manufacturing Supply Chain Pre-Sales team at SAS Institute, driving strategic planning, digitalization, and IoT analytics solutions for Manufacturing, Oil & Gas, and Healthcare clients.
  • Owned India IoT Analytics and Supply Chain revenue targets, leveraging domain expertise and CXO-level engagement to maximize revenue opportunities.
  • Directed digital strategy and innovation initiatives, integrating business and technology to bridge performance gaps and foster digital transformation.
  • Engineered IoT analytics solutions utilizing live streaming data, creating connected ecosystems that improved operational transparency and client profitability.

Assistant Vice President — IOT Analytics & Research

Genpact India Pvt. Ltd.
Jun 2016 — Jul 2018 Bengaluru
  • Developed scalable IoT analytical solutions leveraging live streaming and historical failure data, driving innovation across Smart Manufacturing, Smart Supply Chain, and Smart Retail.
  • Led strategic initiatives by crafting compelling RFI/RFP responses and implementing process automation techniques to optimize efficiency and reduce cycle times.

General Manager (Career Level 7)

Accenture Services Pvt. Ltd.
Nov 2011 — Jun 2016 Mumbai
  • Managed P&L and key financial metrics for a warranty management and analytics account, ensuring strategic and financial success.
  • Led a skilled team in supply chain operations and warranty analytics, driving 8D strategies and seamless offshore service delivery for major Automotive, Heavy Equipment, Consumer Electronics, and Consumer Durables manufacturers.

Deputy Manager — Asia Quality

Whirlpool of India Ltd.
Mar 2008 — Nov 2011 Gurugram
  • Oversaw review of quality & cost metrics (product & services) for Asia across cross-functional groups, providing insights on failures and cost trends.
  • Drove consistent improvement culture through Six Sigma and process excellence initiatives across China, India, HK/TW, and Oceania.
  • Responsible for metrics alignment, standardisation, and deployment across regions — reducing Total Cost of Quality (TCQ) and Market Call Rate by 10% YOY.
  • Identified cost and quality improvement projects in each country through product quality analysis and financial reports; tracked progress via con-calls and country visits.
  • Led process improvement and transformation projects; implemented Six Sigma and Process Re-Engineering frameworks for the business vertical.
  • Supported formulation of business strategy on quality improvement and new product launches across the Asia region.

Senior Dispatcher / Warranty Cost Analyst

Dell International Services
Aug 2004 — Mar 2008 Bengaluru
  • Delivered $2.5M in warranty cost savings through Six Sigma methodologies and closed-loop action plans.
  • Led EBT to Dell Gurgaon transition to set up warranty cost operations.
  • Achieved service level of 98%+ for 3 consecutive quarters through disciplined warranty cost metric management.
  • Analysed and actioned warranty cost metrics (team-wise & agent-wise), providing weekly performance snapshots to drive improvement.
  • Identified training needs among dispatchers; handled new hire training on dispatch operations and mentored new joiners.
  • Drove Repeat Dispatch Rate (RDR) reduction and cost control; audited dispatch calls using NICE software with structured feedback.

Technical Support Associate

CLI3L E-Services
Apr 2004 — Aug 2004 Bengaluru
Expertise

Core Competencies

Leadership & Strategy

Strategic Planning & Leadership Digital Transformation & IT Strategy P&L Management Change Management Stakeholder Management Team Building & Leadership Program Management Consulting & Solution Architecture

AI, Analytics & Data

Analytics AI/ML GenAI & Agentic AI Predictive Maintenance Demand Forecasting Edge Analytics Data Architecture & Integration SAS / Power BI / Tableau AWS / Azure / GCP

Supply Chain & Operations

Supply Chain Analytics N-tier Supply Chain Mapping Supply Chain Resilience Supply Chain Sustainability Inventory Management Demand Planning Supplier Risk Management After Market Services

Manufacturing & IoT

Internet of Things (IoT) Industry 4.0 Manufacturing Intelligence Warranty Mgmt. & Analytics Cost & Quality Improvement Supplier Quality Management Process Excellence Product Management
Impact

Solutions & Projects

Featured Solutions & Recent Client Engagements

$25M+ TCV

Lean Digital End-to-End Warranty Transformation

Designed and delivered a comprehensive digital warranty transformation solution integrating analytics, automation, and AI to drive significant cost savings and operational efficiency for global manufacturing clients.

Warranty AnalyticsDigital TransformationManufacturing
$20M+ TCV

Smart Visi Coolers Track & Trace

Built an IoT-powered track and trace system with analytical insights for smart visi coolers, enabling real-time monitoring, operational visibility, and data-driven sales growth strategies.

IoT AnalyticsTrack & TraceSales Analytics
$16M+ TCV

Commodity 360 — Palm Oil Price Prediction

Developed a commodity price prediction model for a Middle East client using external data from CEIC and other sources, enabling strategic procurement decisions and significant cost optimization.

AI/MLExternal DataSupply Chain
$5M+ TCV

N-tier Supply Chain Risk Intelligence Product

Built a product for N-tier supply chain network identification with risk scoring across Operational, Financial, ESG, Geopolitical and Cyber dimensions for Auto, Consumer Electronics, Healthcare, Pharma, Retail & CPG clients globally.

Supply ChainRisk AnalyticsESGGenAI
$1M+ TCV

Predictive Maintenance — Oil Refinery

Delivered IoT analytics solution for predictive maintenance of critical assets and operations management of an oil refinery, leveraging live streaming data to minimize downtime and optimize maintenance cycles.

IoTPredictive MaintenanceOil & Gas
$7.5M Savings

Dealer Behaviour Analytics

Developed a dealer behaviour analytics model that identified outlier PINs and provided actionable recommendations. Bringing outlier dealers to non-outlier behaviour patterns delivered ~$7.5M in documented savings.

Behavioural AnalyticsAutomotiveCost Savings
5M+ Euro P&L

Labor Cost Optimisation & Service Centre Analytics

Two parallel analytics programs — labor cost optimization for a major high-tech client and authorized service centre performance improvement — each delivering over €5M P&L impact through targeted analytics interventions.

Labor AnalyticsService ExcellenceHigh-Tech
$1M TCV

Energy Forecasting — Smart Meters

Developed near real-time energy forecasting solution using smart meter data for DISCOMs, enabling accurate demand prediction and improved grid management.

Energy AnalyticsSmart MetersForecasting

Analytical & Digital Transformation Projects

$5.0M Savings

Corrective Action Support Model

  • Problem Resolution Cycle Time reduction and Dollar Value Realization using Reliability, Failure Relationship analytics in various stages of 8D
  • Includes Emerging Issues (EI) and Solution Effectiveness (SE) tracking
~$4M Savings

Glide Path Project Identification

  • Developed project identification framework for warranty dollar reduction
  • Analysis of data to develop hypothesis for issue prioritization
~$7.5M Savings

Dealer Behaviour Analytics

  • Statistical claim analysis to understand field behaviour and drive Distinctive Uptime for Customers
  • Benchmarked overall dealer network performance and identified best-in-class practices
  • Developed strategies to drive outlier dealers toward best-in-class behaviour
39 Days Saved

DTAC Emerging Issue Model

  • Addressed delayed identification of emerging issues in standard SAS outputs
  • Developed algorithm for generating issues from text and built SAS Dictionary
  • Implemented rank logic for prioritization of emerging issues
$1.0M Savings

Labor Averaging Model

  • Analysed As-Is process and created a statistically driven To-Be process for labor averaging
  • Developed method to calculate "Best-in-Claims" — a fairer approach for dealer compensation
$1.0M Savings

Propensity Model

  • Identified common issues across manufacturing units using affinity analysis
  • Built ranking logic for issue prioritization and identified variables driving commonality across factories
~$0.5M Savings

Emerging NC's & CAR Prioritization

  • Identified emerging non-conformances where FPM is increasing vs. prior period
  • Automated CAR creation for emerging NC parts; tracked Minor, Incidental, Major & Critical CARs
  • Created SAS database as a parallel system to the Emerging Issue list
CX Analytics

Customer Satisfaction / Dissatisfaction Estimation

  • Identified parameters contributing to customer satisfaction and dissatisfaction using regression techniques
Automation

Automate Global SIR Reporting

Through SAS (SWA) for Whirlpool Corporation

CX Transformation

India Consumer Services BPR

Business Process Re-engineering w.r.t. Customer Experience

Legal Analytics

Sampford Australia Legal Case

Analytics-driven support for legal proceedings and insights delivery

>$1M Savings

Service Process Change Management

Australia, China, Hong Kong & India

Global Standard

Global Total Cost of Quality & MCR

Alignment and standardisation of MCR — Asia

Cost Reduction

Reduction of India MCR

Driving Serviceability Project across India operations

Recovery

Warranty Charge Back — GTPP Asia

Charge back of excess amounts spent on warranty claims beyond BET target

~$1M Savings

TCQ Accruals / Provision Model

Hong Kong — Jun 2009 to Dec 2009

Transition

Warranty Cost Operations Transition

UK/Ireland operations transitioned to Gurgaon from Bangalore, India

Qualifications

Education & Certifications

Academic Credentials

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Professional Certificate — Chief Digital & AI Officer (CDAIO)

Indian School of Business (ISB)
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Professional Certificate — AI & ML for Business Excellence

IIM Kozhikode
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PGDGM — Leadership, Innovation & Strategy

EMERITUS Institute of Management  |  In collaboration with MIT, Columbia & Tuck Business Schools
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B.E. — Mechanical Engineering

Dr. AIT, affiliated to VTU

Professional Certifications

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Six Sigma Black Belt (OpEx)

Whirlpool Corporation
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Project Management Professional (PMP)

Project Management Institute
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Emerging Leaders Development Program

For People Managers
Connect

Get In Touch

Whether you are looking for a strategic partner for digital transformation, a thought leader in supply chain analytics, or simply want to connect — I would love to hear from you.

Open to Opportunities

Available for CXO, VP & Partner-level leadership roles across Digital, Data & AI, Manufacturing, and Supply Chain Transformation — India  ·  Middle East (UAE/GCC)  ·  Singapore/APAC

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Email nabuath@gmail.com
in
LinkedIn linkedin.com/in/nabuath
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Phone +91 9987527630